Despite the fact that the web hosting service provided by the different companies is de facto the same, every provider has got their own platform with its own tweaks and different ways to accomplish particular procedures. For this reason, an information-packed knowledge base would be stunningly useful both for persons with no past experience and for technically proficient individuals who will eventually discover how certain procedures are completed, but will waste some time meanwhile. The purpose of such a knowledge base is to help make the service fast and easy to use, sparing users loads of time and efforts. The result is gladder customers, since they can swiftly find the information they’re looking for, and a lot less work for the client support team, because usually the vast majority of the queries and problems that clients have got are already outlined in the knowledge base. Provided that the articles are properly written and cover more things, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account through our company, you’ll obtain access to our elaborate online documentation where you will see information about de facto everything connected with our web hosting solutions. The topics encompass anything from how to create an email account on your hand-held device, to how to accomplish various things using an .htaccess config file. The articles themselves are written in a simple-to-understand way and feature thorough guidelines on how to carry out a given operation within your Hepsia hosting Control Panel. You can also find information that’s not directly related to Hepsia, for example one that concerns software applications on your desktop computer. The complete list of articles will be located in the Help section of the Control Panel, but those that are related to a given section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to learn de facto everything about your account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will permit you to access the elaborate online documentation that we have compiled for you. The articles offer general info on our web hosting services, informative manuals about the separate functions that you can access, as well as troubleshooting instructions that can help you recover common issues that you could experience. The topics that we have covered encompass practically everything, from uncomplicated things such as how to host a new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you are on, whereas the entire article archive can be accessed through the all-encompassing Help section.