One of the common reasons to get a server of your own is that you shall have full control over the software environment and you'll be able to install anything you'd like. This will enable you to run apps that require particular software to be present on the machine, which isn't possible with a shared web hosting server in which you'll be able to install software just within the account, but not on a root level. In case you are not very familiar with this sort of matters, however, you might experience difficulties due to the fact that managing a hosting server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators can easily deal with different tasks that should be done or can resolve many issues that you could face.

Installation and Troubleshooting in VPS

The upgrade could be purchased for any of the virtual private server packages irrespective of the Operating System and Control Panel that you've picked or the task that you need to be done as our administrators will aid you with everything relevant to the software on the machine. This includes, but is not limited to, setting up third-party software, setting up hosting server options, troubleshooting scripts when they do not work properly, etc. The upgrade includes sixty minutes of work and if a particular task requires less time, the rest of the minutes shall be available for the future and shall be listed in the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your hosting server. In this way, you may work on your web sites without worrying that you will not be able to use some app or losing time on complex issues.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any one of the dedicated hosting we offer at any time that you need it. In the event that you need any custom work from our admins immediately after your hosting server is set up, you could acquire the upgrade during the server signup process, or when you need something to be carried out later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your machine, so in the event that you come across any difficulties to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in the event that you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.