Website Migration

A: When your current web hosting provider can no longer match the demands of your web site, or if you face regular network downtime, or if you are made to wait for hours for the tech support staff to reply back to you, it may be a clever idea to change your provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your new provider. At TrexHost, we know that this can often be difficult & time–consuming. This is the reason why we will perform all that for you for free!Our highly capable technical team representatives will migrate your web site content from your current hosting provider to us. Our techs have extensive experience migrating websites and are able to take care of anything – from a normal WordPress–powered blog or Joomla^™–powered website, to an extremely elaborate, custom–built web application.

A: While we cannot give you a precise time frame, since there are lots of factors, including the size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your website within 48 hours, and in some cases – within 24 hours (if the content is not large).

A: We will require the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We’re dedicated to protecting the security of the private data gathered from the clients. To do that, we employ technical security measures to prevent the loss, the misapplication, the modification or the illegal leak of the personal details under our control. The safety measures include, but are not limited to: physical, digital and managerial methods to safeguard and secure the info that we obtain on the Internet. When we ask customers to provide financial information (for instance, a debit card number), this info is masked using the SSL (Secure Sockets Layer) technology.

A: No. Your website will continue to be reachable online during the migration. Once everything is completed on our end, we’ll let you know so that you can preview it and check for any problems. If everything is okay, all you will have to do is modify your domain name’s DNS settings.

A: No. Aside from your login info for the Control Panel, we won’t require anything. We will never contact your hosting provider. They will not know anything about the transfer either.

A: We support all Linux–driven web hosting platforms. Generally, if we can obtain access to your Control Panel, we will be able to migrate your website.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.